How we handle your information.

When you contact us

If you use our guest contact form, an inquiry form on one of our home pages, or the separate homeowner inquiry form, we receive what you type in: your name, email address, and message, and depending on the form, your phone number, the home you're asking about, or where your own home is located. These forms are delivered to our inbox by Formspree, the form service we use. We use what you send to answer you. If you use a guest form, we also receive your optional text-message choices and the disclosure text and version shown with those choices, and the linked SMS terms and privacy-policy versions.

When you book a stay

Availability calendars, booking requests, and direct reservations on this site run through Hostfully, our reservation system. When you check dates or book, Hostfully collects what's needed to reserve and pay for your stay, such as your name, contact details, dates, number of guests, and payment information, and handles it under Hostfully's privacy policy. Payment is taken on Hostfully's secure booking pages, not on this website. We receive your reservation details so we can prepare the home and host your stay.

Some of our homes are also listed on Airbnb. If you follow a link and book there, Airbnb's privacy policy applies to that booking.

Text messages

Ham Heritage Properties offers separate choices for booking and stay-related text messages and promotional text messages. Booking and stay updates include booking reminders and information about your stay. Promotional messages include special offers and availability updates.

Each choice is optional and starts unchecked. Providing a phone number, sending an inquiry, or booking a stay does not by itself give permission for promotional texts. Choosing stay updates does not sign you up for promotions. You can choose either, both, or neither, and consent is not a condition of booking or purchase.

Choosing a text-message category gives Ham Heritage Properties permission to use the mobile number you provide for that category. Our guest forms record the choices you submit; they do not confirm text-message enrollment. Message frequency varies. Message and data rates may apply. Text HELP for help, or STOP at any time to opt out. You can also contact us at properties@hamheritage.com or 575-224-2557.

We do not sell or share your mobile information with third parties or affiliates for their marketing or promotional purposes. Text-message opt-in data and consent records are excluded from any broader sharing described in this policy. We share them only with service providers that help operate our text-message programs, as needed to collect and honor your choices, deliver messages on our behalf, and support those services, or as required by law.

Read the SMS Terms of Service for the text-message program details, support information, and opt-out instructions.

Guest reviews

The guest reviews shown on our pages are displayed by Revyoos, a review service that loads them from its own servers.

Our newsletter

If you choose to join our newsletter, you sign up on a Mailchimp page and Mailchimp stores your email address for us. Every email includes an unsubscribe link. Our homepage also loads a small Mailchimp script, which can set cookies in your browser.

Site analytics

We use Google Analytics to see which pages people visit and roughly where visitors come from. We also use Microsoft Clarity, which shows us how visitors use our pages, such as clicks, scrolling, and moving from page to page, so we can make the site easier to use. Both tools use cookies. We use these tools to improve the site, not to identify you.

Who we share it with

We don't sell your information. We use Formspree for inquiries, Hostfully for reservations, Mailchimp for the email newsletter, Revyoos for reviews, and Google Analytics and Microsoft Clarity for site analytics. Information is shared with service providers as needed for the services described here and when the law requires it. The additional restrictions on mobile numbers and text-message consent in the Text messages section apply to that information. Signing up for the email newsletter does not sign you up for promotional texts.

Your choices

You can block or clear cookies in your browser settings, and a content blocker will stop the analytics tools. Google offers an opt-out add-on for Analytics at tools.google.com/dlpage/gaoptout. You can unsubscribe from the newsletter at any time. You can also ask us what we have on file about you, or ask us to delete it.

Questions

Email properties@hamheritage.com or call 575-224-2557. If we change this policy, we'll update the date at the top of this page.